LiberCall Insights records your phone calls and turns them into actionable business intelligence.
Discover the questions customers ask most often, the objections that stall sales, the moments where representatives need support, and the patterns hidden across hundreds of conversations.
Your organization is already generating the signal. LiberCall Insights helps you keep it.
Sales calls. Customer interviews. Support conversations. Onboarding sessions. Account reviews. Strategy calls.
Every one of them contains information your organization could use:
That information disappears as quickly as it is created. A salesperson remembers part of it. Someone types a few notes into the CRM. A manager hears an anecdote in a meeting. A recording gets stored and forgotten.
The more calls you take, the worse it gets. At scale, organizations lose the ability to manually evaluate, classify, and extract actionable data from the conversations that matter most.
Another consequence of scale is the creation of information silos. The people making strategic decisions become further removed from the people talking to customers.
Product teams receive filtered feedback. Marketing guesses at customer language. Sales leaders rely on self-reported loss reasons.
Executives know that thousands of hours of valuable conversations exist, but cannot possibly take the time to listen to them all.
Your organization may be talking to customers constantly while gradually losing the ability to hear them.
LiberCall Insights captures your recorded calls, transcribes and analyzes them, then turns the resulting conversation library into a usable body of knowledge.
Instead of treating every call as an isolated event, LiberCall Insights compiles information across the full conversation archive.
Search semantically, not just by exact keyword. Ask what customers have said about a product feature, competitor, pricing objection, operational problem, or emerging need, then trace the answer back to the underlying calls.
Identify speakers, extract action items, analyze sentiment, summarize meetings, discover hidden patterns, and search the underlying evidence instead of relying on whoever happened to remember the right conversation.
LiberCall Insights helps different teams recover the knowledge already buried in customer conversations.
Identify recurring objections, pricing resistance, competitor mentions, and the patterns behind wins and losses.
See what your strongest representatives consistently do well so the rest of the team can learn from it.
Stay closer to the market even after the company grows beyond the point where leadership can attend every conversation personally.
Bring together feature requests, frustrations, unmet needs, workarounds, and moments of confusion from across the customer base.
Move from the loudest anecdote in the room to evidence-based conclusions.
Discover how buyers describe their problems, what outcomes they care about, and what language resonates naturally.
Create a durable record of concerns, commitments, requirements, and recurring issues across long relationships and handoffs.
Detect recurring confusion, process failures, handoff problems, and support issues that are hard to see one call at a time.
Search across large bodies of conversation, trace findings back to source material, and retain qualitative insight for future work.
Important knowledge is often trapped inside individual relationships, scattered recordings, and disconnected systems.
LiberCall Insights preserves the questions your customers ask, the promises your team makes, the objections that recur, and the operational problems that keep resurfacing.
The conversation already happened. The knowledge should not disappear with it.
Choose the plan that matches your call volume, integration needs, and analysis depth.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Monthly Price | $99 / mo | $299 / mo | Custom |
| One-Time Library Setup | $99 | $299 | Custom |
| Included Recording Hours / Month | 20 | 100 | Custom |
| Additional Recording Hours | $2 / hr | $1.50 / hr | Negotiated |
| Semantic Search | ✓ | ✓ | ✓ |
| AI Meeting Summaries | ✓ | ✓ | ✓ |
| Speaker Identification | ✓ | ✓ | ✓ |
| Action Item Extraction | ✓ | ✓ | ✓ |
| Sentiment Analysis | ✓ | ✓ | ✓ |
| Compliance Checks | ✓ | ✓ | ✓ |
| CRM Integrations | - | ✓ | ✓ |
| API Access | - | - | ✓ |
| Priority Support | - | ✓ | ✓ |
Recommended for small teams that want to stop losing the knowledge already contained in their calls.
Includes up to 20 recording hours per month, semantic search, AI meeting summaries, speaker identification, action-item extraction, sentiment analysis, and compliance checks.
Additional recording hours are $2/hour.
Monthly Price: $99
One-Time Library Setup: $99
Recommended for growing organizations that want call intelligence connected more directly to the systems their teams already use.
Includes everything in Starter, plus 100 recording hours per month, CRM integrations, and priority support.
Additional recording hours are $1.50/hour.
Monthly Price: $299
One-Time Library Setup: $299
Recommended for organizations with larger conversation archives, higher call volumes, deeper integration requirements, or custom workflows.
Enterprise plans can include custom recording capacity, negotiated overage pricing, CRM integrations, API access, priority support, and custom deployment requirements.
Monthly Price: Custom
One-Time Library Setup: Custom
Your customers are telling you what they want. Your prospects are explaining why they hesitate. Your best employees are demonstrating what works.
The information is there. It is simply trapped inside thousands of hours of conversation.